Refund & Cancellation Policy

Last updated: 18 June 2026

Aapko hassle-free shopping experience dena humara goal hai. Neeche Zaid Imitation ke orders ke liye cancellation, exchange/return aur refund se related policy Hinglish mein di gayi hai.

1) Order Cancellation Policy

• Dispatch se pehle: Order tabhi cancel ho sakta hai jab tak product dispatch/ship nahi hua ho.
• Dispatch ke baad: Ek baar order dispatch ho gaya, toh cancellation possible nahi hota. (Aise case mein, agar issue ho toh neeche wali policy ke according support milega.)
• Kaise request karein: Please humein turant contact karein aur apna Order Number share karein.

2) Refund Policy (Fix Price)

• Humara business “Fix Price” model par chalta hai, isliye generally discount/refund available nahi hota.
• Refund eligible nahi hai agar product pasand nahi aaya, color/finish expectation se different laga, ya size/fit issue ho (jahan applicable ho).

• Refund/Replacement sirf tab consider hota hai jab:

  • Humaari taraf se wrong/incorrect product bheja gaya ho, ya
  • Product transit mein damage hua ho (proof required).

3) Damaged / Wrong Item Received (Damage & Exchange)

Agar aapko product damaged mile ya wrong item receive ho, toh delivery ke 48 hours ke andar humein contact karein aur:

• Order Number
• Clear photos
• Unboxing/Opening video (agar available ho; damage claim mein strongly recommended)

Hum aapki request review karke situation ke hisaab se replacement ya return/refund (eligible cases mein) arrange karenge.

4) Refund Processing Time

• Return/claim approve hone aur item receive & inspection ke baad, refund normally 5–10 business days mein process ho jata hai.
• Bank/payment provider ke hisaab se amount reflect hone mein thoda extra time lag sakta hai.

5) Shipping Charges

• Shipping charges (agar applicable ho) generally non-refundable hote hain, except jab issue damaged/wrong item delivered ki wajah se ho.
• Agar return pickup arrange kiya jata hai, toh pickup charges (agar applicable) refund amount se deduct ho sakte hain.

6) Contact Us

Cancellation, exchange/return ya refund queries ke liye please contact:

Zaid Imitation
Faster support ke liye message mein apna Order Number zaroor mention karein.

Note: Ye policy time to time update ho sakti hai. Latest updates isi page par available rahengi.